Skip to main content

Getting Started

Install TrueDial

To install TrueDial, please visit the Salesforce® AppExchange and follow the provided installation process.

Configure Connected App

REQUIRED CONFIGURATION

You must complete this step if you intend on setting up validation/formatting configurations for standard or custom objects.

In order for TrueDial to provide no-config validation and formatting, we must configure the TrueDial Token connected app.

  • Navigate to Setup

Salesforce® Setup

Then, search for External Client App Manager and select TrueDial Token

External Client App Manager

Click Edit, then under OAuth Policies, select Admin approved users are pre-authorized

Permitted User Selection

Finally, under App Policies, find System Administrator and move it from Available Profiles, to Selected Profiles

Select Profiles Selection

Setup Default Country

The default country is used by TrueDial as an initial basis for determining what country to parse a phone number against. If your Salesforce® Org only interacts with a single country, or you only need to validate numbers of a single country, you can set the Default Country and this will be used for all configurations. (Though it can be overridden per configuration if needed)

info

The Default Country will be set initially as the country associated to the Salesforce® Organisation as per Setup > Company Information

To change the Default Country, Navigate to the TrueDial App

TrueDial App Launcher

Then, select a country, and click Save.

Configure Default Country